All sales are final. Magic City Collectibles does not offer refunds, returns, or exchanges except in cases involving an error by Magic City. This policy applies to both standard merchandise purchases and break purchases. Please see our Refund Policy & Cancellation Policy for more information.

Orders will generally be processed as soon as reasonably practicable after payment has been successfully received and verified. Processing times may vary depending on product availability, order volume, holidays, live events, product releases, or other circumstances beyond Magic City's reasonable control. Certain products, including pre-orders and break-related purchases, may have different fulfillment timelines. Any special fulfillment timeline communicated at the time of purchase will control. Please see our Shipping Policy for more information.

We accept all major credit cards, Apple Pay, and Google Pay.

Once your order ships, you'll receive a tracking number via email to monitor your package during transit up until delivery.